Your Reviews

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45 thoughts on “Your Reviews

  1. It’s taken me a good few days to do this as it’s all so final. Thank you to all the lovely people who came to say goodbye to my beautiful Darren last Thursday, thank you to Rev. Phil Denier, for capturing Dar so well, to the pal bears who accompanied him, to Owen Sendell of C & O J Sendell Funeral Services for the professionalism, respect and dignity he and his team showed and for making things so easy, driving all the way to Lancashire to see me and bring Dar home to Wales. To Llanharan Rugby club. It was a tough day, but so nice to see and meet so many people from Darren’s life, he really did capture the hearts of those who got to know him, all the stories and memories we got to hear really did help celebrate his life. And to Wayne and the boys at the Rugby for looking after me when everyone had gone. Was a special day that my boy would have loved. And to Wayne, Jo, Mathew, Lexie and Cheryl for making me feel so welcome and looking after me this last week. Miss you Dar xxx

  2. Hi Owen
    Our whole family would like to thank you and the boys so much for such beautiful and professional funeral services.
    You did a fantastic job on what was a very sad and difficult day for us.
    Sorry I have forgotten the revs name, the eulogy was spot on as if he knew Shan.

    Thanks, Dean
    Again thank you for such a professional service.

  3. Hello Owen.
    We want to thank you again for your services, as usual you did your job with
    the greatest care and affection, all who attended commented on the way took
    care of Mary, the flowers were lovely, the service was said with such honesty
    and caring.
    We did not remember the vicars name, he done a good job to.
    Many thanks from Margaret and Tony.

  4. A quick note to say thank you so much for everything you did for Keith and the whole family yesterday. You, and your whole team, were outstanding – please do say thank you to them from us.

    Your personal compassion, warmth, and humanity meant so much to us all at such a difficult time. I know Pat and Michelle were deeply touched by the respectful way you handled everything, from the moment you first arrived at the house after Keith passed away, to your final goodbye after the committal ceremony. My personal highlight was you leading the cortege down the lane from the house – such a fitting tribute for Keith who had spent so much of his life going up and down that lane. You might be interested to know that several members of the extended family asked us for your contact details for future reference.

  5. Thanks for all the support you have given us these last few weeks. We would like to say a huge thank you for everything you did for Alan Woods on the day. Your one special person and a true funeral director. I think your are the only kindest person that I know. Wrong YOU ARE the ONLY kindest person that I know and you are the only proper funeral director in the valley. Thank You So Much.

  6. I can’t begin to express how grateful we are to Owen and his team for the support, gentle guidance and pure kindness and care that they’ve shown us from the first phone call we made, through to having my beautiful son William’s ashes brought home to us today. Everything was handled so sensitively and with so much compassion. You’ve helped us through the darkest of times and I’ll be forever grateful to you for everything. Thank you, you really are incredible xx

  7. I would highly recommend Sendell’s to anyone at one of the most difficult of times. They treat everything with the highest respect, dignity and have the utmost empathy for the family. They can’t do enough for you. Thank you so much for all you have done during such a horrible time.

  8. The day we lost our mam was the worst day of our lives but when we asked Owen Sendell to pick up mam he replied ‘it will be an honour.’ All staff were professional, supportive, sympathetic, empathetic, friendly and helpful. These are just a few words to describe such an excellent service. Id like to thank you on behalf of myself and my family for making one of the worst day’s of our lives so much more bearable and for helping us to give mam the best funeral we could have ever hoped for! You are all truly an absolute credit to your profession!

  9. Absolutely amazing service, support from the beginning to the end, you were there with my brothers funeral. Well done Owen Sendell. Your dad would be proud of you. Amazing. Thank you.

  10. You do such an amazing job at such a difficult time in people’s lives. Your caring and attentiveness is second to none, even going as far as to offer to pick my daughter in law up from work and run her home when you delivered the ashes to her. We honestly couldn’t have asked for any more from you, in fact you gave way more than we asked for or expected.

  11. Our family has used them and not a bad word you can say about them. They are amazing. Hope they are still going when it’s my turn to go to heaven…

  12. You deserve to be one of the top three funeral directors on Threebest rated. Congratulations, you are the best, you go above and beyond to make sure people receive the best service. I for one will never forget how you helped me, respect to you both, you are truly amazing xx

  13. You deserve to be one of the top three funeral directors on Threebest rated. You were wonderful with me when my mother passed and I know you were great with my Nan when Clifford and Bampi passed. Clifford and Bampi’s funerals were lovely.

  14. I would differently recommend Sendell’s Funeral Service, they were absolutely amazing with everything…

  15. From start to finish your service was impeccable, you made yourself available to us at all times and did the little touches that no one else would have noticed. I don’t want to have to use you again as it would involve losing another treasured family member. However I would recommend you to anyone. Thank you so much Owen for your professionalism and compassion.

  16. What a beautiful day although sad, you gave for us and Glan to say goodbye to our step father today…. At home thinking about the day and we can’t thank you enough. Your service was sensitive and professional. Thank you very much again….

  17. They are the best of the best. My entire family and friends have been serviced by Sendell’s Funeral Services. Excellent job every time. Respectful and well manned. Wouldn’t go anywhere else. Their just not funeral service people they friend’s of the family. They are just people friendly.

  18. Sendell’s Funeral Services on behalf of our family I would like to thank you for everything you’ve done for us over the past 2 weeks you’re made it so smooth and easy for us all you’ve made a sad day today very special for everyone thank you again Owen for everything.

  19. I cannot praise enough the customer service given by Sendells . From start to finish it was seamless and faultless. I live 100 miles away from where my mother died and was also unable to drive for several weeks after the death due to surgery. Owen did everything for me including registering the death and calling back at my house for me to sign the required forms for the cremation. The actual funeral timings and organisation was spot on. The flowers on the coffin were tasteful and sufficient.
    Overall, it proves that the smaller, local company is the best. The combination of service and price in my view cannot be bettered. I cannot recommend this company highly enough.

    Sent from my iPad

  20. Excellent Service, very friendly and ensures you feel relaxed through the most difficult times!

  21. Thank you Owen. 72 weeks later and can honestly say you are one of the kindest, most generous, caring individuals I have met. I wish it had been under different circumstances. Thank you from the bottom of my heart for caring for my boy.

  22. PERFECTION. Amazingly professional and incredibly personal service. Genuine warmth in such difficult times. I wouldn’t want for anyone else in times like these. Thank you from the bottom of my heart for your kindness, sensitivity and for making such difficult times that little bit easier xxx

  23. Absolutely top top class service. Could not recommend this gentleman and company enough. Lovely to see a business in this day and age where they actually care about the customer and not just about the money. Every detail was adhered to to the letter and respected every wish asked of them. Had to use them a second time in short space of time due to horrendous family situation but am glad it was these as my mind was at rest knowing once again everything would be catered for as we needed. My heart felt thanks to Owen Sendell and team and deepest gratitude to you for your services. 5*****

  24. At home now and reflecting on the day… thank you for being absolutely amazing and overseeing everything to make sure today run so smoothly. We are so happy with how today went… although a sad day it’s been filled with laughter too and we rest easy in knowing we’ve given our mum, Barbara Elizabeth Clatworthy, the best possible send off we could have hoped for. Thank you for making a sad day special. x

  25. The funeral of my darling husband, Anthony John Berrow on Wednesday 28th June 2016.
    To Owen and all of you at Sendell’s Funeral Services, thank you. For your compassion, kindness, sensitivity, thoughtfulness and humour. You made this traumatic, terrible time more bearable for us. We knew we could expect great service as you had organised my father’s funeral 4 years ago. You did not let us down, far from it. I will not let you down either. I’ll recommend your family firm to everyone. Thank you again. x

  26. I wanted to express our thanks, to you, your family and colleagues, on behalf of the family and friends of Marian Jones, for the way you have conducted matters during the recent weeks, and particularly last Friday 22nd April 2016. You and your colleagues worked calmly and professionally and your family’s knowledge and detective work proved invaluable. It has been much appreciated.

    Thanks again
    Elizabeth Beer.

  27. Funeral of Vanda Eleanor Adams- 03/11/2015

    I would just like to thank Owen so much for the amazing send off we give my mother. She wouldn’t have wanted anyone else doing it. Owen was so caring and professional and followed through with even the littlest detail me and my family wanted for my mother. I would highly recommend anyone to use Owen as he will go above and beyond for anyone. He wasn’t just there for me and my family just to arrange the funeral he was there for support and was just amazing. I could never thank Sendell’s funeral services enough for everything they have done for us.

  28. Never in a million years did we think we would have needed Owen’s services so suddenly but we did with the turn of events surrounding my fathers passing we were blind-sided we turned to Owen can I just say he took away the things that would have been unbearable at the time and showed us so much compassion he dealt with everything and on the day of the funeral he showed respect and kindness as if he himself were a family member for that we will always be truly grateful. I thank god that there are still men like that about if by chance fate lands you in the same predicament there is no where else you could go that could match them. God bless them all xx

  29. Funeral of Mr Frederick Gwyn Rouse – 22/10/2015
    I would like to thank Owen for the care and respect he showed in caring for my father after he passed away. The funeral was faultless, every request that I made for the funeral arrangements was carried out, from arranging the flowers, music and order of service to the care and consideration given to my Dad. I would have absolutely no problem in recommending Sendells. Thank you again Owen for giving my Dad the respectful funeral I had hoped for and that he deserved. I will be forever grateful.

  30. I can’t explain into words how fab you ave been with my mam and dad, made things as comforting as possible and never have anyone else, if I was to go young I want YOU*** to do my funeral and I make sure my kids and Billy are aware of that as you dont know what’s around the corner these days best#by#far#funeral#director Mr Sendell xxxx

  31. I was at Megan Jones’s funeral last Friday and wanted to say now well the funeral went. I couldn’t believe now well you done the funeral and wanted to tell you face to face but you had left before I could catch you. You showed the family that you care and you would do anything for them to make their day special. Also at the church hall after the service all the ladies of the church were saying how well you and your 80 year old mother done the service on the Thursday afternoon and that you are the best to have as a family funeral director. I was so proud of you and your staff for how well everything went and would recommend you to anyone that asked me for a funeral director in the Bridgend County. You done a FANTASTIC SERVICE.

  32. Your a genius though sir! Can’t thank you enough for what you did for myself and my mum last week taking care of my dad. No wonder your in demand though mate, a true professional and nothing was too much trouble. You have no idea the difference you made, never seemed like you were just doing a job, and for that myself and my mum thank you wholeheartedly.

  33. Hi Owen, Cliff, Val And Team, Thanks for all the support you have given us these last few weeks. We would like to say a huge thank you for everything you did for Grampa on the day. If it hadn’t been for you all we don’t know where we would have been. Grampa would be a very happy man, knowing what you have done for him. Thank You Very Much.

  34. I would just like to say a massive thank you to Owen Cliff Val And Team, for all the help support and kindness they provided in helping me to bury my husband. This was a very sad time for me and my family and knowing Owen, Cliff and Val were helping to organize it with me was a huge help. I don’t know where I would have been these last few weeks without them and they made the whole traumatic experience easier for me and my family. Thank you all so much for everything you did for Gerald he would have been very happy with the day.

  35. Thank you Owen for the professionalism you showed to myself and my family at the funeral of my Father. It was because of your kindness and sympathy towards my mother, that helped her to attend the funeral. You looked after her throughout and that goes above and beyond your funeral duties. Be assured I will give your name to anyone in need of such services.

  36. I cannot thank enough the team at Sendells for their discreet and helpful service in all aspects of their work. They make a difficult time so much easier and are always available when needed.

  37. I would like to say what a wonderful service was given for my Mums funeral this year. Owen Sendell did the arrangements with his personal supervision and professional help. I would recommend this family to anyone. Also Owen gives help with your needs after the funeral & doesn’t charge you anything for his help. Their price of funerals are a lot cheaper than anyone that I have spoken to & this is because they don’t believe in ripping the family off like a lot of other funeral directors do. I don’t really know what else to say but “They are the best”. Thanks.

  38. My mother passed away in February in a local nursing home. From the first meeting with Owen he was totally professional throughout. With this though came compassion and caring for what was for me a difficult time. On the day of the funeral service at Coychurch Crematorium everything went faultlessly. It was a fitting tribute to my mother. I would not hesitate in reommending Sendells to anyone who has to go through such a time as this.

  39. We were very pleased with the service provided by Sendell’s Funeral Services. My mother was cremated in England but had wanted her ashes buried in Ogmore. Owen arranged everything for us and came up to Bedfordshire to collect my mother’s ashes. It was a real comfort to know that we had carried out my mother’s wishes and I would highly recommend Sendell’s.

  40. We had excellent personal service following two close family bereavements in the past 12 months during very difficult times. Sendell’s Funeral Service provided full support and were always there for us when we needed them. Cannot thank them enough, highly recommended. 5 star rated service.

  41. Cannot speak highly enough of Sendell’s. A true family run well established business that helped my family and I through the most toughest time of our lives. Lots of thanks to Owen for all his help. Would recommend Sendell’s to all.

  42. We were very impressed by Sendell’s funeral services from start to finish. My mother passed away in a local home and the care and attention received was second to none. A difficult time was handled with compassion and care and Mr Sendell followed our wishes perfectly. We cannot rate their service highly enough. Many thanks.

  43. Sendell’s is small family run Funeral Service which I have used recently on the passing of my Father and two years ago when my mother passed away. My Father died suddenly at a Care Home in Bridgend. It was late on a Friday night and they responded to our request for assistance quickly and in an extremely professional manner. The arrangements for the Funeral itself were organised easily without any fuss and everything was taken care of even the writing of cards for family flowers. An elderly infirm mourner was collected from her home address and conveyed to where the Funeral set off and arrangements also made for refreshments afterwards. Such a sad and difficult time was made much easier as a result of the personal, professional, dignified, helpful and friendly manner in which everything was conducted. I would describe the service provided as faultless and as a retired Police Office with over 32 years of dealing regularly with Funeral Directors’, I would not hesitate to recomend them to anyone. They can definately be rated as “The Best”.

  44. Hi Owen. Just a note to say thank you to you and your team for the way in which Albert’s funeral was handled yesterday. We felt that everything was organised beautifully and we were particularly touched by the good care you took of “Mam” throughout the day. It was obviously a traumatic day for us all but your professionalism made it much easier to bear. Thank you.

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