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I cannot praise enough the customer service given by Sendells . From start to finish it was seamless and faultless. I live 100 miles away from where my mother died and was also unable to drive for several weeks after the death due to surgery. Owen did everything for me including registering the death and calling back at my house for me to sign the required forms for the cremation. The actual funeral timings and organisation was spot on. The flowers on the coffin were tasteful and sufficient.
Overall, it proves that the smaller, local company is the best. The combination of service and price in my view cannot be bettered. I cannot recommend this company highly enough.
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Excellent Service, very friendly and ensures you feel relaxed through the most difficult times!
Absolutely top top class service. Could not recommend this gentleman and company enough. Lovely to see a business in this day and age where they actually care about the customer and not just about the money. Every detail was adhered to to the letter and respected every wish asked of them. Had to use them a second time in short space of time due to horrendous family situation but am glad it was these as my mind was at rest knowing once again everything would be catered for as we needed. My heart felt thanks to Owen Sendell and team and deepest gratitude to you for your services. 5*****
At home now and reflecting on the day… thank you for being absolutely amazing and overseeing everything to make sure today run so smoothly. We are so happy with how today went… although a sad day it’s been filled with laughter too and we rest easy in knowing we’ve given our mum, Barbara Elizabeth Clatworthy, the best possible send off we could have hoped for. Thank you for making a sad day special. x
The funeral of my darling husband, Anthony John Berrow on Wednesday 28th June 2016.
To Owen and all of you at Sendell’s Funeral Services, thank you. For your compassion, kindness, sensitivity, thoughtfulness and humour. You made this traumatic, terrible time more bearable for us. We knew we could expect great service as you had organised my father’s funeral 4 years ago. You did not let us down, far from it. I will not let you down either. I’ll recommend your family firm to everyone. Thank you again. x
I wanted to express our thanks, to you, your family and colleagues,
on behalf of the family and friends of Marian Jones, for the way
you have conducted matters during the recent weeks, and
particularly last Friday 22nd April 2016.
You and your colleagues worked calmly and professionally and
your family’s knowledge and detective work proved invaluable.
It has been much appreciated.
Funeral of Vanda Eleanor Adams- 03/11/2015
I would just like to thank Owen so much for the amazing send off we give my mother. She wouldn’t have wanted anyone else doing it.
Owen was so caring and professional and followed through with even the littlest detail me and my family wanted for my mother.
I would highly recommend anyone to use Owen as he will go above and beyond for anyone. He wasn’t just there for me and my family just to arrange the funeral he was there for support and was just amazing.
I could never thank Sendell’s funeral services enough for everything they have done for us.
Never in a million years did we think we would have needed Owen’s services so suddenly but we did with the turn of events surrounding my fathers passing we were blind-sided we turned to Owen can I just say he took away the things that would have been unbearable at the time and showed us so much compassion he dealt with everything and on the day of the funeral he showed respect and kindness as if he himself were a family member for that we will always be truly grateful. I thank god that there are still men like that about if by chance fate lands you in the same predicament there is no where else you could go that could match them. God bless them all xx
Funeral of Mr Frederick Gwyn Rouse -22/10/2015
I would like to thank Owen for the care and respect he showed in caring for my father after he passed away.
The funeral was faultless, every request that I made for the funeral arrangements was carried out, from arranging the flowers, music and order of service to the care and consideration given to my Dad.
I would have absolutely no problem in recommending Sendells.
Thank you again Owen for giving my Dad the respectful funeral I had hoped for and that he deserved. I will be forever grateful
I can’t explain into words how fab you ave been with my mam and dad, made things as comforting as possible and never have anyone else, if I was to go young I want YOU*** to do my funeral and I make sure my kids and Billy are aware of that as you dont know what’s around the corner these days best#by#far#funeral#director Mr Sendell xxxx
I was at Megan Jones’s funeral last Friday and wanted to say now well the funeral went. I couldn’t believe now well you done the funeral and wanted to tell you face to face but you had left before I could catch you. You showed the family that you care and you would do anything for them to make their day special. Also at the church hall after the service all the ladies of the church were saying how well you and your 80 year old mother done the service on the Thursday afternoon and that you are the best to have as a family funeral director. I was so proud of you and your staff for how well everything went and would recommend you to anyone that asked me for a funeral director in the Bridgend County. You done a FANTASTIC SERVICE.
I would like to thank Owen and the team once again for their services. This is now the third time in 9 months we have had to call upon their services. There is no amount of words that could possibly praise them enough. We always feel that Owen goes above and beyond to help you give your loved one the perfect send off. The care and support you gave to myself and my family when I lost my Mum was second to none, and it’s the little things you do that make a big difference. Once again a very heartfelt thank you for everything you have done.
Your a genius though sir! Can’t thank you enough for what you did for myself and my mum last week taking care of my dad. No wonder your in demand though mate, a true professional and nothing was too much trouble. You have no idea the difference you made, never seemed like you were just doing a job, and for that myself and my mum thank you wholeheartedly.
I would like to say a very big thank you to Owen and the staff of Sendells for the kindness and help with arranging my Dad’s funeral.
The service they offer is second to none, and they are always at hand if you need them.
This is the second time in 6 months that we have had to call upon their services, and nothing is ever too much trouble for them.
The way you took care of my Mum and the rest of the family on this sad day was so touching.
I cannot praise you enough and once again thank you very much for making a
very sad day, a perfect way to say our last goodbyes .
I would like to say a big thank you to Owen, Cliff and Val, for their kindness and support they have shown for us through this very difficult time, and for giving my Dad a wonderful funeral. The way the Funeral was conducted was excellent and we could not have asked for more. We cannot thank you all enough.
Hi Owen, Cliff Val And Team, Thanks for all the support you have given us these last few weeks. We would like to say a huge thank you for everything you did for Grampa on the day. If it hadn’t been for you all we don’t know where we would have been. Grampa would be a very happy man, knowing what you have done for him. Thank You Very Much.
I would just like to say a massive thank you to Owen Cliff Val And Team, for all the help support and kindness they provided in helping me to bury my husband. This was a very sad time for me and my family and knowing Owen, Cliff and Val were helping to organize it with me was a huge help. I don’t know where I would have been these last few weeks without them and they made the whole traumatic experience easier for me and my family. Thank you all so much for everything you did for Gerald he would have been very happy with the day.
Thank you Owen for the professionalism you showed to myself and my family at the funeral of my Father. It was because of your kindness and sympathy towards my mother, that helped her to attend the funeral. You looked after her throughout and that goes above and beyond your funeral duties. Be assured I will give your name to anyone in need of such services.
I cannot thank enough the team at Sendells for their discreet and helpful service in all aspects of their work. They make a difficult time so much easier and are always available when needed.
I would like to say what a wonderful service was given for my Mums funeral this year. Owen Sendell did the arrangements with his personal supervision and professional help. I would recommend this family to anyone. Also Owen gives help with your needs after the funeral & doesn’t charge you anything for his help. Their price of funerals are a lot cheaper than anyone that I have spoken to & this is because they don’t believe in ripping the family off like a lot of other funeral directors do. I don’t really know what else to say but “They are the best”. Thanks.
Having my dad and my grandmother pass away this year it has been tremendously difficult to deal with. Sendell Funeral Services were professional throughout planning both funerals; there was no jargon used and we understood everything that was explained to us, they cared and supported us through the difficult process which allowed us time as a family to grieve and to simply pay our last respects to our loved ones without any hassle. On behalf of myself and my family I would like to thank Sendell Funeral Services and wish them well in helping others as they did us.
My mother passed away in February in a local nursing home. From the first meeting with Owen he was totally professional throughout. With this though came compassion and caring for what was for me a difficult time. On the day of the funeral service at Coychurch Crematorium everything went faultlessly. It was a fitting tribute to my mother. I would not hesitate in reommending Sendells to anyone who has to go through such a time as this.
We were very pleased with the service provided by Sendell’s Funeral Services. My mother was cremated in England but had wanted her ashes buried in Ogmore. Owen arranged everything for us and came up to Bedfordshire to collect my mother’s ashes. It was a real comfort to know that we had carried out my mother’s wishes and I would highly recommend Sendell’s.
We had excellent personal service following two close family bereavements in the past 12 months during very difficult times. Sendell’s Funeral Service provided full support and were always there for us when we needed them. Cannot thank them enough, highly recommended. 5 star rated service.
Cannot speak highly enough of Sendell’s. A true family run well established business that helped my family and I through the most toughest time of our lives. Lots of thanks to Owen for all his help. Would recommend Sendell’s to all.
We were very impressed by Sendell’s funeral services from start to finish. My mother passed away in a local home and the care and attention received was second to none. A difficult time was handled with compassion and care and Mr Sendell followed our wishes perfectly. We cannot rate their service highly enough. Many thanks.
Sendell’s is small family run Funeral Service which I have used recently on the passing of my Father and two years ago when my mother passed away. My Father died suddenly at a Care Home in Bridgend. It was late on a Friday night and they responded to our request for assistance quickly and in an extremely professional manner. The arrangements for the Funeral itself were organised easily without any fuss and everything was taken care of even the writing of cards for family flowers. An elderly infirm mourner was collected from her home address and conveyed to where the Funeral set off and arrangements also made for refreshments afterwards. Such a sad and difficult time was made much easier as a result of the personal, professional, dignified, helpful and friendly manner in which everything was conducted. I would describe the service provided as faultless and as a retired Police Office with over 32 years of dealing regularly with Funeral Directors’, I would not hesitate to recomend them to anyone. They can definately be rated as “The Best”.
As a church Pastor I believe that your community deserves only the best. Having known the Sendell Services for 15 years they fit that bill perfectly. Compassion, sympathy, efficiency and top class equipment and facilities all to ease the pain of grieving and mourning. Nothing is too much and everything possible is given. My part in the service is made all the easier because of their approach. Brian.
Hi Owen. Just a note to say thank you to you and your team for the way in which Albert’s funeral was handled yesterday. We felt that everything was organised beautifully and we were particularly touched by the good care you took of “Mam” throughout the day. It was obviously a traumatic day for us all but your professionalism made it much easier to bear. Thank you.
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